August 19, 2021

Over the last few months, the SPIDA Software Support team has been busy making significant improvements to the SPIDA Support website- a complimentary resource that provides product user manuals, video tutorials, technical resources and more at the fingertips of the SPIDA user community. In addition to an enhanced and modern user interface, the new SPIDA Support site now features: 

  • Enhanced navigation and dynamic searching capabilities 
  • Detailed sitemaps and visibility into available content for each of the SPIDA products 
  • Access to ‘top 6’ quick links featuring popular support content 
  • Third-party verification reports of our analysis methodologies 
  • A series of “Quick Start” videos to help new users get up to speed 

“Our user base is growing, and we are continuously seeking ways to better support our clients,” said Kyrsten Fitzgerald, Support Lead at SPIDA Software. “With the recent SPIDA Support Site updates, product documentation is now presented in a cleaner, reorganized format, and connecting with the SPIDA support team is easier than ever – getting users to the answers they are looking for more efficiently.” 

 

About SPIDA Software

Serving the electric and telecommunication industries since 2007, SPIDA Software’s cost-effective Structure Management System is a unique platform developed to create a digital twin of utility overhead systems and a centralized portal for the coordination of activities including joint use and engineering. SPIDA is helping our customers reduce risk, cost, and timelines as they build the electric grid and broadband networks of tomorrow.

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