At SPIDA Software, we’re committed to your success. This means we’re constantly expanding our knowledge base with tools to help you get the job done. It also means one-on-one support, access to webinars and demonstrations, and various training opportunities.

The SPIDA Support team is here for you via phone or support ticket Monday through Friday, 8am-5pm Eastern Time. No bots here! When you reach out to us, you can rest assured knowing that some of the best brains in the business are here to assist you.

But never fear, the support site is always available if ever you find yourself working a late night or over the weekend. Here, SPIDA clients are able to view product manuals, watch quick video tutorials or past lunch and learn recordings, and search the entire knowledge base for answers. And of course, support tickets can be submitted at any time.

SPIDAcalc Account Portal

If you are a SPIDAcalc v7 user, click on the button below to access your account. Within the Account Portal, users can do the following:

  • Manage your SPIDAcalc Account
  • Change your password
  • Download SPIDAcalc installers
  • Add new users
    Account Admin feature
  • Assign SPIDAcalc licenses
    Account Admin feature
  • Upload client files for automatic distribution
    Account Admin feature

Support Log in

If you are a current SPIDA client, log in using your SPIDA Support credentials. The support site provides access to the following resources:

  • User manuals
  • Frequently asked questions and answers
  • SPIDAcalc analysis documentation
  • Webinar recordings
  • Software release notes and technical bulletins
  • SPIDAcalc third-party verification reports (upon request)

Log in 

Submit a support ticket

What’s New

What’s New

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SPIDA® Software Announces New Website

SPIDA® Software is excited to announce the launch of its new corporate website.

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SPIDA® Software and Schneider Electric Announce Strategic Partnership

Utilities to gain more powerful, integrated, and streamlined offerings that

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Conference and Exhibition March 30th to April 1st, 2021 Orlando,

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Pole Loading and Data Management Strategies: SPIDA’s Approach to Canadian CSA Requirements

In this webinar we demonstrated how SPIDA Software solutions make it easy to comply with CSA non-linear analysis requirements.

Request the Presentation and Recording


Welcome to the new! The new website is easier to use and gives better access to the software and solutions we offer.