At SPIDA Software, we’re committed to your success. This means we’re constantly expanding our knowledge base with tools to help you get the job done. It also means one-on-one support, access to webinars and demonstrations, and various training opportunities.

The SPIDA Support team is here for you via phone or support ticket Monday through Friday, 8am-5pm Eastern Time. No bots here! When you reach out to us, you can rest assured knowing that some of the best brains in the business are here to assist you.

But never fear, the support site is always available if ever you find yourself working a late night or over the weekend. Here, SPIDA clients are able to view product manuals, watch quick video tutorials or past lunch and learn recordings, and search the entire knowledge base for answers. And of course, support tickets can be submitted at any time.

SPIDAcalc Account Portal

If you are a SPIDAcalc v7 user, click on the button below to access your account. Within the Account Portal, users can do the following:

  • Manage your SPIDAcalc Account
  • Change your password
  • Download SPIDAcalc installers
  • Add new users
    *
    Account Admin feature
  • Assign SPIDAcalc licenses
    *
    Account Admin feature
  • Upload client files for automatic distribution
    *
    Account Admin feature

Support Log in

If you are a current SPIDA client, log in using your SPIDA Support credentials. The support site provides access to the following resources:

  • User manuals
  • Frequently asked questions and answers
  • SPIDAcalc analysis documentation
  • Webinar recordings
  • Software release notes and technical bulletins
  • SPIDAcalc third-party verification reports (upon request)
Log In

What’s New

What’s New

Name of upcoming conference
SPIDA® Software Structure Management Solutions Overview

Join us next Tuesday, July 20th at 2PM EDT, for a guided tour of #SPIDA Software’s Structure Management solutions.

read more
Name of upcoming conference
Texas Electric Cooperatives

38th Annual Engineering Conference & Exhibit Show September 21st-24th.  

read more
Name of upcoming conference
SPIDA® Software is excited to announce that we have been acquired by Bentley Systems, Incorporated.

Bentley Systems Announces Acquisition of SPIDA® Software, Leader in Utility Pole Structure Management

read more
Name of upcoming conference
Cooperative Technologies Conference & Expo (CTCE)

Come see us at CTCE in Myrtle Beach, SC August

Learn more

Testimonials