At SPIDA Software, we’re committed to your success. This means we’re constantly expanding our knowledge base with tools to help you get the job done. It also means one-on-one support, access to webinars and demonstrations, and various training opportunities.

The SPIDA Support team is here for you via phone or support ticket Monday through Friday, 8am-5pm Eastern Time. No bots here! When you reach out to us, you can rest assured knowing that some of the best brains in the business are here to assist you.

But never fear, the support site is always available if ever you find yourself working a late night or over the weekend. Here, SPIDA clients are able to view product manuals, watch quick video tutorials or past lunch and learn recordings, and search the entire knowledge base for answers. And of course, support tickets can be submitted at any time.

SPIDAcalc Account Portal

If you are a SPIDAcalc v7 user, click on the button below to access your account. Within the Account Portal, users can do the following:

  • Manage your SPIDAcalc Account
  • Change your password
  • Download SPIDAcalc installers
  • Add new users
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    Account Admin feature
  • Assign SPIDAcalc licenses
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    Account Admin feature
  • Upload client files for automatic distribution
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    Account Admin feature

Support Log in

If you are a current SPIDA client, log in using your SPIDA Support credentials. The support site provides access to the following resources:

  • User manuals
  • Frequently asked questions and answers
  • SPIDAcalc analysis documentation
  • Webinar recordings
  • Software release notes and technical bulletins
  • SPIDAcalc third-party verification reports (upon request)
Log In

What’s New

What’s New

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Request the SPIDA®silk Webinar Recording

In this 45-minute webinar, we introduced our new Sag and Tension Software, SPIDAsilk. During this webinar, we went over the user interface, key features, discussed use cases, and how to implement SPIDAsilk. 

Request the Presentation and Recording
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Canadian Virtual ICT Forum – Powered by BICSI

Join us for a one hour webinar on Thursday, October 29, 2020 at 2:25 EDT as SPIDA’s President Brett Willitt presents on “Demystifying Pole Loading and Make Ready Determination”.

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Introducing SPIDA®silk – The New Industry Standard for Sag and Tension Software

SPIDA Software is excited to introduce SPIDAsilk – SPIDA’s new sag and tension software that calculates precise wire sag and tensions and produces conductor installation charts.

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SPIDA® Software Announces New Release for SPIDAcalc – V7.3 Golden

New features and functionality include a span-centric profile view featuring clearance annotations, terrain definition, and reporting.

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Testimonials

Welcome to the new www.SPIDASoftware.com! The new website is easier to use and gives better access to the software and solutions we offer.

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