At SPIDA Software, we’re committed to your success. This means we’re constantly expanding our knowledge base with tools to help you get the job done. It also means one-on-one support, access to webinars and demonstrations, and various training opportunities.

The SPIDA Support team is here for you via phone or support ticket Monday through Friday, 8am-5pm Eastern Time. No bots here! When you reach out to us, you can rest assured knowing that some of the best brains in the business are here to assist you.

But never fear, the support site is always available if ever you find yourself working a late night or over the weekend. Here, SPIDA clients are able to view product manuals, watch quick video tutorials or past lunch and learn recordings, and search the entire knowledge base for answers. And of course, support tickets can be submitted at any time.

SPIDAcalc Account Portal

If you are a SPIDAcalc v7 user, click on the button below to access your account. Within the Account Portal, users can do the following:

  • Manage your SPIDAcalc Account
  • Change your password
  • Download SPIDAcalc installers
  • Add new users
    *
    Account Admin feature
  • Assign SPIDAcalc licenses
    *
    Account Admin feature
  • Upload client files for automatic distribution
    *
    Account Admin feature

Support Log in

If you are a current SPIDA client, log in using your SPIDA Support credentials. The support site provides access to the following resources:

  • User manuals
  • Frequently asked questions and answers
  • SPIDAcalc analysis documentation
  • Webinar recordings
  • Software release notes and technical bulletins
  • SPIDAcalc third-party verification reports (upon request)
Log In

What’s New

What’s New

Name of upcoming conference
S.E.E. 2023 Annual Conference & Tradeshow

S.E.E. 2023 Annual Conference & Tradeshow June 27-June 30, 2023

Learn More
Name of upcoming conference
Bentley Webinar: Modernize your Sag and Tension Analysis with SPIDA®silk

Join our product expert, Matt Cain for a live webinar on January 18th at 1:30 pm EST and learn how SPIDAsilk, an affordable, easy-to-use platform, makes calculating sag and tension easy.

Request Recording
Name of upcoming conference
SPIDA®silk and SPIDA®calc are now available on Virtuosity!

You can now purchase a license of SPIDAcalc and SPIDAsilk through Virtuosity’s ecommerce store. 

read more
Name of upcoming conference
Strategies to ‘Build a Better Grid’ with SPIDA

Join us for a 30-minute webinar where we will review the lifecycle of Distribution Assets and how software solutions like SPIDA can help you stay compliant and support your utility as you ‘Build a Better Grid’.

Request Recording

Testimonials

© 2023 SPIDA Software