At SPIDA Software, we’re committed to your success. This means we’re constantly expanding our knowledge base with tools to help you get the job done. It also means one-on-one support, access to webinars and demonstrations, and various training opportunities.

The SPIDA Support team is here for you via phone or support ticket Monday through Friday, 8am-5pm Eastern Time. No bots here! When you reach out to us, you can rest assured knowing that some of the best brains in the business are here to assist you.

But never fear, the support site is always available if ever you find yourself working a late night or over the weekend. Here, SPIDA clients are able to view product manuals, watch quick video tutorials or past lunch and learn recordings, and search the entire knowledge base for answers. And of course, support tickets can be submitted at any time.

SPIDAcalc Account Portal

If you are a SPIDAcalc v7 user, click on the button below to access your account. Within the Account Portal, users can do the following:

  • Manage your SPIDAcalc Account
  • Change your password
  • Download SPIDAcalc installers
  • Add new users
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    Account Admin feature
  • Assign SPIDAcalc licenses
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    Account Admin feature
  • Upload client files for automatic distribution
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    Account Admin feature

Support Log in

If you are a current SPIDA client, log in using your SPIDA Support credentials. The support site provides access to the following resources:

  • User manuals
  • Frequently asked questions and answers
  • SPIDAcalc analysis documentation
  • Webinar recordings
  • Software release notes and technical bulletins
  • SPIDAcalc third-party verification reports (upon request)
Log In

What’s New

What’s New

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Announcing the Going Digital Awards in Infrastructure

We’re excited to announce the 2022 Going Digital Awards in Infrastructure and invite you to nominate your Grid SPIDA project for consideration.

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Technical Application Consultant

As a Technical Application Consultant, you will be a part of a team that configures Enterprise Asset Management software solutions.

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Link 2022

The annual ArcFM Users Group Conference, Innovation Days: Link 2022

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The Journey to a Grid Digital Twin

Join us for a presentation on The Journey to a Grid Digital Twin by SPIDA Software’s Brett Willitt during the DistribuTECH Conference May 23-25 2022. Time TBD. 

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Testimonials